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Monday, January 14, 2013

Help! No YouTube for Me

Woe is me. I have deleted cookies, updated my browser, and reinstalled my flash player--all for naught.

I kept getting a message from Adobe RealPlayer to update my software. It had been repeating that message for months, getting a bit more belligerent each time. They went so far as to question whether my parents were married and if my shoe size and IQ were the same number. (Why, yes it is. I wear a size 150.)

Finally, I relented. I had a little time to kill and I was in the mood to tidy my computer with all the latest updates.

Poof! And just like that my videos stopped working. 

I wasn't worried. I hadn't updated my browser in a while. Maybe it needed the latest version. Note: I always dread updating my browser because every time I do, it decorates my desktop with fancy doodads or screaming yellow zonkers. Too distracting.

But I wanted to see my videos too. Decisions, decisions. I crossed my fingers and updated.

The good news: My desktop appearance stayed the same.
The bad news: I still can't see my videos.

Okay. The next step was Google. Google never lets me down. Somewhere, someone has had the same problem as me and found a solution for it.

I found several good matches and many suggested clearing my cookies. That sounded easy. So I cleared my cookies.

Still no videos.

Can anyone help? I'm sure it's Firefox that's the problem because I can view videos on other browsers although it was strange that it stopped working AFTER I updated RealPlayer. 

Should I uninstall RealPlayer (again) and then reinstall it?  Are there other reliable alternatives to this software? Maybe it doesn't like Firefox.

I've never been this stumped before.

***

In other news: I hope you'll join Gwen Gardner and me this coming Monday for the Indies 4 Hire event. It lasts a week and we'll spend every day with at least one discussion topic.  Bring your questions and your experiences. 

Join now and beat the rush!

Oh, and don't forget to email for your Self-Publisher's Punch List. It is absolutely FREE. Please be sure you type "Punch List" in the subject line so it doesn't fall into the spamalot bucket.

***

My willpower was very weak over the weekend. We stopped by a couple of adoption events and even looked at a dog on Craigslist.

The only one who had an Aussie Shepherd was the Craigslist person and I was too late. The woman on the phone sounded like a horrible person too. She said: "Yeah, I got rid of that thing." I truly hope that dog went to a more loving home than the one she came from. Why do people get dogs if they don't want to keep them for life?


33 comments:

Jennifer Shirk said...

It must be a Firefox thing because I recently updated and don't have an issue.


And..."that thing"? Yeah, I hope the dog got a better home too.

Maria Zannini said...

Jennifer: I was so angry at that woman. I don't doubt the dog was neglected. Poor thing.

Anne Gallagher said...

I've been having trouble with uploading pictures, but I think it's a blogger thing. Although, my computer keeps saying I need to upload to IE9. yeah, not happening. Last time it took me forever to get all that junk off my toolbar.

Well, thankfully, that woman got rid of that "thing." Clearly, she doesn't know much about dogs, and I'm sure he went to a better home.

Maria Zannini said...

Anne: I'd heard several people were having trouble with uploading pictures on Blogger.

I read that Blogger was aware of it, but it seems to only affect some people.

Ref: dog
She would've gotten a really great home with me. Wish I had seen the ad earlier.

Rula Sinara said...

Maria, I had the same issue recently. It turned out that I'd added a pop-up blocker for ads and my videos wouldn't play because you have to allow those annoying little 'commercials' to play first. Check your pop up or blocker settings and see if you can specifically allow for the video ads...then maybe the video will play.

Good luck!

Maria Zannini said...

Rula: That's a good hint. I put YouTube on the allowed list, but still no luck.

But this sounds feasible as I'm always blocking ads. Maybe there's a secondary blocker somewhere. I'll keep looking. Thanks!

raelynbarclay said...

Now, see I have more problems with EI than Firefox but my YouTube issues have always been resolved by allowing the pop-ups like Rula mentioned. But how frustrating. Hope you find the trick.

Ref: the dog
I hope she found a good home. The poor dear.

Maria Zannini said...

Raelyn: Firefox has been pretty dependable--other than the constant upgrades.

Maybe Norton is blocking it. ??

Thanks!

Barbara Ann Wright said...

I find that videos just work better on Google Chrome, though I use Firefox as my default. Whenever I view a video or a PDF, though, I switch over.

I hope for that dog's sake it was a ceramic cast of a dog or something and not a real animal.

Susan Gourley/Kelley said...

I've been having touble posting pictures on blogger. I'm so helpless with working the pictures and videos thing.
Hope the doggy is happy now.

Melissa McClone said...

I had some firefox issues after an upgrade so just used Chrome. There was another firefox update and whatever issues I'd had were resolved so went back to firefox!

I hope you get it figured out.

I don't understand some people when it comes to animals, I really don't. Hugs.

LD Masterson said...

I'm having the upload problem with blogger when I'm in IE but I can upload with Firefox.

Re. the video's, do you mean viewing video online or ones you've downloaded? I've had a problem with viewing certain video's on Facebook but if there's a "view on YouTube" option in the lower right corner of the video, I can click there and watch it on YouTube just fine. No idea why.

Mason Canyon said...

Hope you find a solution for your problem. When it comes to working out a problem on the computer, I'm in the dark. I have problems with the little icons across the bottom of my screen disappearing. Good luck.

Mason
Thoughts in Progress

Mike Keyton said...

Maybe if you deleted that dog owner, or at least updated her you'd solve the other problems too. Sorry to be so unhelpful. Techie stuff is my achilles heel - as you know.

Sarah Ahiers said...

I have no clue on how to help you with the vids. Sorry.
And i didn't know you were looking for an aussie! I used to live with one (my roomate got him as a gift for christmas one year. His name is Asher). Super great dog, smart and funny. He helps her with her horses

Maria Zannini said...

Barbara: The poor pooch was 9 months old which means she probably wasn't cute enough anymore.

Ref: Chrome
Yeah, I've been forced to switch to Chrome for videos. If it just had a few more options to customize the desktop I would switch over permanently.

Maria Zannini said...

Susan: I am really surprised they haven't fixed that Blogger issue yet.

Maria Zannini said...

Melissa: I was really upset. Not because I didn't get the dog, but because the woman on the phone sounded so mean and bitter.

Maria Zannini said...

Linda: I so rarely download videos to watch. I should find one and see if that works.

But yes, it's anything I watch online. One minute it was working and then it stopped.

Maria Zannini said...

Mason: I'll be honest. I wish someone would just fix it for me. I'm tired of playing the sleuth for every little computer bug.

Maria Zannini said...

Mike: It's illegal to delete bad dog owners...not that it hasn't crossed my mind.

Maria Zannini said...

Sarah: That's why I wanted an Aussie. My last baby, Chelly, was so good about helping me with the big birds. I'll need just as much help when we get the goats and eventual piglet.

Shelley Munro said...

I'm sorry - I have no suggestions to fix problem but I understand your frustration. Computer problems nag like a sore tooth.
That breed is so smart. It was probably bored and that created problems. I hope he's found a happier home.

Maria Zannini said...

Shelley: This is so true about the Australian Shepherd. My Chelly adored staying busy. Even unto old age, I couldn't stop her from following me around. She was my shadow and the best helper I ever had.

Angela Brown said...

I wish I had some advice to offer regarding the videos. I seem to recall something about "Shockwave" that had some impact on my videos a while back but it cleared itself up - or I did some coombination of things I couldn't repeat now to save my life.

As for the doggie, I'm glad "that thing" has found another home, hopefully one where it's a dog to be enjoyed and loved.

Maria Zannini said...

Angela: You gave me a nudge in the right direction and I asked Google in a different way about RealPlayer. Sure enough, it shows RealPlayer is not compatible with Firefox 18.

Now to find what is compatible with it.


Thanks!

Tammy Theriault said...

man, wish i knew how to help. i don't You tube... good luck though

E.J. Wesley said...

Hmm, I'm not sure what the issue is Maria. As you say, it's probably Firefox related. I can't recall whether you mentioned uninstalling/reinstalling it--but I'm sure you have if you've jumped through those other hoops.

I use Safari (mac), and I've had issues with photos on Blogger lately. It will post them fine, but refuses to place them where the cursor is stationed. It always places them in the top 1/3 of the post lately, so if I want the photo in the middle or bottom 1/3 of the post, I have to move everything around the photo. Hugely inconvenient for sure.

Re. dog: We had an 'incident' in our neighborhood last year with the cutest yellow lab-mix running loose almost every day. She was very sweet, but would run in front of cars, etc. I actually thought she was a stray, so I lured her into my backyard with plans to keep her.

Naturally, I did ask around to see if she belonged to someone, and was shocked to find she was the dog of some folks who live a couple of streets down from us. I left a note on their door, and the man and his son showed up (a day after they called my cell number, mind) to pick her up.

I'd bathed her, etc. because she was filthy and I have dogs of my own I didn't want infested with fleas, etc. if she had them. When they arrived, I offered to adopt her after the man said they couldn't keep her in the yard (she kept escaping). He gave me the biggest go to hades look you've ever seen, as if I'd insulted his manhood or something, and told me they could take care of her fine.

It was just ridiculous, and broke my heart for the little dog. But what can you do? It WAS their dog. I did consider calling animal control when I saw her running loose again a few days later, but was conflicted about sending her to the pound. (It's not a no kill shelter here, unfortunately.)

In the end, I did find a solution. And if we ever have coffee, I'll tell you the REST of the story. ;-)

Maria Zannini said...

Tammy: I think I'm narrowing it down but I still haven't found a fix.

Maria Zannini said...

EJ: Oh, now you HAVE to tell me what you did to solve the case with the little dog.

I know what you mean about that look. People like to complain. It's not a solution they want. It's a chance for them to vent and get pity.

Jhan said...

Hi Maria, I found your blog post via Twitter. (I always search Twitter to see if other people are experiencing the same problems that I am with websites and such).

After reading through all the responses you got with this post I found a solution to this problem: I uninstalled the most recent version of Flash Player (11.5) from my computer, and redownloaded the previous version (10.3). My Youtube and Hulu works like a charm now! I hope this helps! Oh, and the link for the Flash Player 10.3 download is here: (http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html)

Jhan said...

Also, confirmation for this solution was taken from the Firefox Support website: http://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox

Maria Zannini said...

Jhan: You're a genius! Thank you!!!